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FAQ's - Frequently Asked Questions What is a short haul move? This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves. What is a local move? This usually refers to moves that are less than 100 miles and within the same state. What is an intrastate move? This refers to a move of more than 100 miles within the same state. Do I have to empty all of my filing cabinets? Metal filing cabinets with 2-drawers can be left full, but you should empty the top 2 drawers of a 4-drawer cabinet. You should also completely empty all lateral file cabinets and all drawers of a wood cabinet. How can I obtain a moving estimate? You can phone or email your moving company or check to see if they offer a convenient online moving quote system. What is a transportation surcharge? This is an extra fee charged when the pickup or destination locations are very remote which results in less return weight for the moving company. How can I ensure I will be finished packing by my moving day? Many people tend to underestimate the amount of items to pack and the time required to do so. They may also expect more people to help on the actual moving day, even though some people may not be available. Avoid this by following an organized packing plan and allot more time than you believe you will require for packing. Can movers transport my hot tub or spa? Yes, but moving companies will charge extra because these items require a special dolly and flatbed truck. What are the options for coverage of any lost or damaged items during transit? You can choose your type and level of protection from the following: cash value liability, full replacement liability or weight based liability. What should I do if one of my items is damaged during the move? Professional movers and packers do their best to ensure all your belongings arrive safely to your destination. However, damage sometimes occurs. In this case, please email or call your moving company as soon as possible with the details. What is an inventory? This is a detailed descriptive list of your household goods that is prepared on the day of your actual move. All items are numbered and accompanied by a brief description of their condition on the inventory sheet. Can I still move in poor weather? Yes, professional movers are prepared to move in almost any condition including sleet, snow or rain. Just make sure you clear the driveway beforehand if you are moving in snowy conditions. What is third party service? This is a service contracted out to people other than the movers. It may include waterbed service, household cleaning or appliance servicing. |
